Integrations

AMRIT is designed to be an interoperable and extensible platform, integrating with various systems to enhance functionality and streamline healthcare workflows. Below are the key integrations within AMRIT, along with open-source alternatives and opportunities for contribution.

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1. CTI (Computer Telephony Integration) with C-Zentrix

The CTI integration using C-Zentrix powers AMRIT’s helpline functionality, enabling systems like 104 and 1097 to efficiently handle calls. Features include call routing, logging, and interaction history, ensuring helplines can function seamlessly and provide critical support to beneficiaries.

Open Alternatives

While C-Zentrix is the current integration, AMRIT can be extended to include open-source telephony solutions such as Asterisk or FreeSWITCH. Contributors are encouraged to propose and implement such alternatives to increase the platform's flexibility.

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2. ABDM (Ayushman Bharat Digital Mission)

AMRIT complies with the ABDM standards, ensuring seamless interoperability with India’s national digital health ecosystem. This integration supports the generation and use of ABHA (Ayushman Bharat Health Account) IDs, enabling connected care and aligning AMRIT with national healthcare policies.

The ABDM integration is central to AMRIT’s functionality. Developers and contributors are welcome to suggest enhancements or new features that align with evolving ABDM standards to strengthen AMRIT’s role in the digital health ecosystem.

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3. Swymed: Telemedicine and Video Calling Integration

Swymed enables seamless telemedicine capabilities within the AMRIT platform, supporting video consultations between patients and healthcare providers. This is crucial for remote diagnosis and care, especially in underserved or geographically isolated regions.

Open Alternatives

The platform is designed to be extended to use open-source alternatives such as Jitsi or WebRTC for video calling and telemedicine functionalities. We welcome contributions and pull requests (PRs) to add support for these or other video-calling solutions to AMRIT.

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4. OpenKM: Document Management and File Uploads

The OpenKM integration simplifies document management within AMRIT by enabling secure file uploads and retrieval. This ensures patient records, test results, and other critical documents are always accessible when needed.

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