End User Guide

Provider User Flows with Screenshots

Catalog Manager

1: Log in to the Catalog Manager

2: Access the Benefit Section

  • Once logged in, you will see a navigation menu on the left-hand side.

  • Click on Collection Types.

  • Under Collection Types, click on Benefit.

3: View Existing Benefits

  • You will be taken to a page that displays a list of all benefits already created by your organization.

  • Each benefit entry includes key information like benefit name, status, and creation date.

4: Create a New Benefit

  • Click on the Create New Entry button at the top-right corner of the benefit list page.

  • A form will open for you to enter the benefit details.

5: Fill in the Benefit Details

  • Enter all required fields such as:

    • Benefit Title

    • Benefit Category

    • Eligibility Criteria

    • Required Documents

    • Duration/Start-End Date

  • Make sure all details are accurate and complete.

6: Save and Publish

  • Click the Save button to store the benefit as a draft.

  • Once finalized, click the Publish button to make the benefit live and available to applicants.

Provider Frontend Application

Viewing and managing applications

1: Log in to the Provider Frontend Application

  • Access the Provider Frontend via your browser.

  • Enter your credentials and click Login.

2: View Available Benefits

  • After logging in, you will see a list of all benefits created by your organization.

  • This list includes benefit Name, (Pending, Approved, Rejected) Applications count, Close Date and Action (Which take user to see the list of Applications submitted for that benefit)

3: View Applications for a Benefit

  • In the Action column of each benefit row, click on the button labeled View Applications (or similar).

  • You will be taken to a new page listing all applications submitted for that specific benefit.

4: Explore the Application List

  • The application list page will display details such as:

    • Applicant Name

    • Order ID

    • Submitted At

    • Last Updated At

    • Application Status

5: Individual Application Details

  • In the Action column of each application row, click on the View Details button.

  • You will be taken to the Application Details Page, where you can :

    • See if the application is pending, approved, or rejected

    • Various Tabs inside it - Applicant Details, Supporting Documents, Eligibility Criteria, Amount Break.

First Tab - Applicant Details

  • It shows applicant’s Name, Class, Marks, etc (Which is defined in Application form)

Second Tab - Supporting Documents

  • It shows Documents uploaded while applying for benefit by Beneficiary Application.

  • Users Can View Application Data and Also View Original Document.

  • Documents Can be verified before Approval or Rejection of Application

View Document Data

View Original Document

Document Verification

  • When you click on the Verify All Document button, document verification starts and the status of verification is displayed such as Verified / Unverified.

  • If VC (Verifiable Credentials) is tampered or modified verification fails and status of that document is set as unverified and when verification passes the status of it is set as Verified.

  • Verification process behind the scene uses Verification SDK API

Third Tab - Eligibility Criteria

  • Eligibility Criteria tab show Eligibility Parameter, Set Criteria, Profile Value and Eligibility Status

  • If Criteria are matched its status is shown as Matched

  • The Eligibility Criteria check here is performed using the Eligibility SDK behind the scenes.

Four Tab - Amount Break Down

  • User Can Approve and Reject the Application

  • When an Application is approved its status gets changed to Approved.

  • When you click on Approve it shows a confirmation popup where the comment can be added

  • After Confirm Approval Status of Application is changed to Approved

Super User Flows with Screenshots

Adding Provider and Provider Users

1: Login

  • Access the Provider Frontend via your browser.

  • Enter super user credentials and click Login.

2: Provider Management

For Super User Provider Management is visible

3: Add Provider

You can add details for adding a new Provider in below form , it will create a new Provider

4: Add Provider User

After adding new Provider you can add users for the Provider using following form

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