2.3. Strategic Justification and ROI Analysis

The UBA project is a high-impact initiative with a strong business case. The return on investment (ROI) is multifaceted, encompassing both tangible and intangible benefits.

Benefit Type	Description	Metric/Measurement
Tangible	Administrative Cost Reduction: Automation of data entry and document verification reduces manual labor and associated operational costs for Providers.	FTE hours saved per 100 applications, cost per application processed.
	Increased Fund Disbursement: A more accessible system leads to higher uptake of schemes, ensuring that allocated funds reach their intended recipients.	Increase in the percentage of funds utilized annually.
Intangible	Improved Public Trust: A transparent and secure system builds trust among citizens and government/NGOs.	Positive sentiment analysis from user feedback and public perception studies.
	Enhanced Data-Driven Insights: The centralized platform allows Providers to analyze application data to identify trends and optimize future schemes.	Number of data reports generated, successful scheme optimization initiatives.
	Social Impact: The project directly contributes to social equity by empowering individuals and communities with easier access to financial aid.	Qualitative case studies and testimonials from beneficiaries.